Payment Terms

Last Updated
October 20, 2026

These Payment Terms explain the payment methods, payment-related procedures, refunds, and other payment matters for purchases made through Reatotech's website, https://www.reatotech.com/.

Accepted Payment Methods

Our store supports the following payment methods, subject to availability at checkout:

  • Shop Pay
  • Visa
  • Mastercard
  • American Express
  • Maestro
  • UnionPay
  • Apple Pay
  • Google Pay
  • Klarna

Available payment methods may vary depending on the checkout options presented for a particular transaction. Customers should review the available options during checkout before completing their purchase.

Currency and Pricing

Product prices and the applicable transaction currency are displayed through our online store and checkout process. Please review the displayed price and transaction details before confirming your payment.

Payment Processing

Payments are submitted through the payment options presented during checkout. Payment transactions are handled through the applicable payment service providers according to their procedures and requirements.

Customers should follow the instructions displayed during checkout. If a payment cannot be completed, please review the information and instructions provided by the selected payment method.

Payment Information

Payment information submitted during checkout may be handled by the applicable payment service provider in accordance with its payment procedures and privacy practices. Customers should review the relevant provider's information when using a particular payment method.

Payment Verification and Errors

If a payment cannot be completed or you encounter an error during checkout, please review the instructions displayed by the payment provider and check the payment details you entered.

If you believe that an incorrect charge has been made or have questions about a transaction associated with your order, please contact our customer support team. Please provide your order number and relevant transaction details so that we can review your inquiry. Do not send your full payment card number, security code, or payment account password by email.

Refunds

Refund eligibility and processing are governed by our Return & Refund Policy. Where a refund is approved, it will be issued to the original payment method, subject to the applicable payment provider's procedures.

After a refund has been processed, the time required for the funds to appear in your account may depend on your bank, card issuer, or other payment provider. If you have questions about the posting of a processed refund, contact the relevant payment provider for further assistance.

Payment Disputes and Chargebacks

If you have a concern about a payment or order, you may contact Reatotech so that we can review the matter and provide assistance. We aim to address payment-related concerns fairly and based on the circumstances of each case.

Nothing in these Payment Terms is intended to limit any rights you may have to raise a dispute with your bank, card issuer, payment provider, or other relevant party under applicable law or the terms of your payment service.

Contact Us

For payment-related questions, please contact us using the information below.

Store Name
Reatotech

Website
https://www.reatotech.com/

Email
hello@reatotech.com

Phone
+49 1520 6623498

Business Address
Radolfzeller Straße 23A, Radolfzell, 78315, Germany

Customer Support Hours
Monday–Friday: 9:00 AM–6:00 PM CET / CEST
Saturday–Sunday: Closed